Cancellation Policy
Cancellation Policy
At enrichbites, we process orders quickly to ensure freshness and timely delivery. Please review our cancellation policy carefully.
Order Cancellation
Orders can be cancelled only before they are shipped. Once an order has been dispatched, cancellation requests will not be accepted.
Orders can be cancelled only before they are shipped. Once an order has been dispatched, cancellation requests will not be accepted.
How to Cancel
To request a cancellation, please contact us immediately at care@enrichbites.com with your Order ID. Cancellation requests are subject to confirmation.
To request a cancellation, please contact us immediately at care@enrichbites.com with your Order ID. Cancellation requests are subject to confirmation.
Reporting an Issue
To raise a return or refund request, please email us at care@enrichbites.com with:
- Order ID
- Clear images of the product and packaging
- Brief description of the issue
Requests raised after 48 hours of delivery may not be eligible for resolution.
Refund for Cancelled Orders
If an order is successfully cancelled before shipment, the refund will be processed to the original payment method.
Refund timelines may vary depending on the payment provider.
Non-Cancellable Cases
Orders cannot be cancelled in the following cases:
Order has already been shipped or delivered
Incorrect address or order details provided by the customer
Failure to accept delivery
Orders cannot be cancelled in the following cases:
Order has already been shipped or delivered
Incorrect address or order details provided by the customer
Failure to accept delivery
